Go to the Content Go to the Main Menu Go to the Viewed Today Go to the Footer


Help >  FAQ >  Contents

Where's my item?

You can track your order on My Qoo10> Recent orders.

If your package or tracking information is invalid,please kindly register inquiry via 1:1 help desk.

*For International orders: when your shipment is on oversea delivery or under custom clearance, tracking information might appear after procedure is completed and transfer to local delivery company.


Related FAQ - Following related FAQ will help you find answer quickly.

Where's my item?
Oversea shipping period
Find a missing package that shows as delivered
Exchange the items you have ordered
/ 1 GO