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Return items you ordered

You can return items you ordered on Wish+.
Please note that you can claim return within 7 days from delivered date.
When you return an item, you may see different return options depending on the seller, item, or reason for return.

Please note that only unharmed and unused items can be returned,and you need an original packing box and labeling.

[How to submit return claim]

1. Go to My Wish+▶ Recent Orders ▶ Check item name and Click [Return/Exchange]button under order status ▶ Select claim type

2. Select Reason of return ▶ If claim reason is seller's responsibility, attach file which shows delivered item (defected item, misdelivered)
▶ Click [Continue]

3. Check refund amount and notification regarding refund and Click [Submit for Return or exchange].

After you've followed the prompts in the My Wish+ above and seller approves the return :

Prepare your package for return
Pack your item securely, inserting memo of your order number.
If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper.

Please use the shipping method where the tracking is available only to avoid any lost mail by the normal mail.
Please provide seller the receipt and tracking number within 5 working days from approval.

If seller arranges return pickup, please wait for contact from courier service and arrange pickup date and place

Related FAQ - Following related FAQ will help you find answer quickly.

Cancel Items or Orders
Return items you ordered
How does the refund process work?
How to submit non-receipt claim
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